Privacy Policy

1. INFORMATION WE COLLECT

We collect information in multiple ways, including when you provide information directly to us, when we automatically collect information from you, such as information collected from your browser or device, and information we collect from third parties.

A. Information You Provide Directly to Us

We may collect information from you during your use of or access to the Services, such as:

• When you register for an account;
• When you make a purchase or authenticate through another provider (e.g., a cable provider) in order for you to access the Services;
• When you enter a sweepstakes or contest or register for a promotion;
• When you request certain features (e.g., newsletters, updates, and other products);
• When you communicate with us; or
• When you post User Generated Content (as defined in our Terms of Service), including comments, to or on any of our Services.

The information you provide directly to us may concern you or others and may include, but is not limited to: (i) name; (ii) email address; (iii) age; (iv) mailing address; (v) hobbies; (vi) sports and entertainment interests; (vii) telephone number; (viii) fax number; (ix) viewpoints on certain events; and (x) birthdate; and/or (xi) record of authentication to access the Services through a third-party provider. Payment card information is processed by our third-party payment processors. Certain Services may not be accessible or available absent account registration and/or your provision of certain requested information.

Please be careful and responsible whenever you are online. If you choose to post User Generated Content through the Services, such as via social networking services, on message boards, chat areas, comments and/or other postings, that information: (i) is publicly available; (ii) may be collected and used by third parties without our knowledge; and (iii) may result in your receipt of unsolicited messages from other individuals or third parties.

B. Information Collected Automatically

(i) Device/Usage Information

We may automatically collect certain information about the computer or devices (including mobile devices) you use to access the Services. As described further below, we may collect and process information such as (a) IP addresses, geolocation information, unique device identifiers, browser types, browser language, operating system, and other information about the device(s) you use to access the Services; and (b) information related to the ways in which you interact with the Services, such as: referring and exit pages and URLs, platform type, the number of clicks, domain names, landing pages, pages and content viewed and the order of those pages, the amount of time spent on particular pages, the date and time you used the Services, the frequency of your use of the Services, error logs, and other similar information. As described further below, we may use third-party analytics providers and technologies, including cookies and similar tools, to assist in collecting this information.

(ii) Location Information

We also may automatically collect location information, including general location information (e.g., IP address, zip code) from your device. We and our service providers may also collect other information based on your location and your device’s proximity to “beacons” and other similar indoor proximity systems, including, for example, the strength of the signal between the “beacon” and your device and the duration that your device is near the “beacon.” The type of location data we collect depends on a number of factors, including the type of device you are using (e.g., laptop, smartphone, tablet, connected TV) and the type of connection enabled on your device (e.g., Wi-Fi, Bluetooth, broadband, cable, or cellular). The Services rely on this location information, including geo-fencing technology, in order to provide certain location-based services, content, promotional offers and other information that may be of interest to you or that may be available to you based on your subscriptions to Services we provide. We may also use location information to improve the functionality of the Services and our other products and services. If you do not wish for us and our service providers to process this location information, you may disable the location and Bluetooth features on your device. Please note that, if you disable such features, you will not be able to access or receive some or all of the services, content, features and/or products made available via the Services. To deliver customized content and advertising, we may disclose your location information to our agents, vendors, or advertisers.

(iii) Cookies and Other Electronic Technologies

We may also collect data about your use of the Services through web server logs, cookies and/or tracking pixels, and/or similar tracking technologies. A web server log is a file where website activity is stored. A cookie is a small text file that is placed on your computer when you visit a website, that enables us to: (i) recognize your computer; (ii) store your preferences and settings; (iii) understand the web pages of our Services you have visited; (iv) enhance your user experience by delivering content specific to your interests; (v) perform searches and analytics; and (vi) assist with security administrative functions. Some cookies are placed in your browser cache. Tracking pixels (sometimes referred to as “web beacons” or “clear GIFs”) are electronic tags with a unique identifier embedded in websites, online ads and/or email, and are designed to provide usage information like ad impressions or clicks, measure popularity of the Services and associated advertising, and access user cookies.

We may also use these automated technologies to collect and analyze other information related to the devices you use to access the Services, such as IP addresses, browser types, browser language, operating system used, the domain name of your Internet service provider, unique device identifiers, and other information about your devices used to access the Services. These automated technologies may also collect information on the websites you have visited before and after you visit the Services, and the advertisements you have accessed, seen, forwarded, and/or clicked on when using the Services or other websites. We or third-party technologies we use may place or recognize a unique cookie on your browser to enable you to receive customized content, offers, services or advertisements on our websites or other sites. The cookies may be associated with demographic or other data linked to or derived from data you voluntarily have submitted to us (e.g., your email address), which we may share with vendors to deliver advertisements for our services on our behalf. As we adopt additional technologies, we may also gather additional information through other methods.

Please note that you can change your settings to notify you when a cookie is being set or updated, or to block cookies altogether. Please consult the “Help” section of your browser for more information (e.g., Microsoft Edge, Google Chrome, Mozilla Firefox, or Apple Safari). Please note that by blocking any or all cookies, you may not have access to certain features or offerings of the Services.

We use third parties to assist us in serving advertisements, tracking aggregated and/or anonymized site usage statistics, and providing content-sharing services to support the Services. These third parties may also use cookies and similar technologies to collect similar information about your use of the Services.

C. Information from Affiliates and Non-Affiliated Third Parties and Partners

We may also obtain information about you from our affiliates and each of their respective subsidiaries, divisions, affiliated entities and business units, as may change from time to time. We also may obtain information about you from third parties such as marketers, partners (including our league and team partners), researchers, sponsors, and others. We may combine information that we collect from you with information about you that we obtain from our affiliates and/or such third parties and information derived from any other subscription, product, or service we provide.

D. Pay TV Account Information

In some instances, other vendors, such as those who provide the necessary functionality to authenticate your account with your cable, satellite, telco or other provider of video programming services (each a “Pay TV Provider”) may collect your account credentials and certain other information, including without limitation billing zip code information, to verify your identity and the fact that you have a valid, current and active account with such Pay TV Provider to convey that authentication to us and enable us to provide you the Services.

2. HOW WE USE YOUR INFORMATION

We may use your information for the following purposes:

• For the purposes for which you provided it;
• To provide the features, services, and products available through the Services;
• To send you information about your relationship or transactions with us;
• To send you alerts or other communications;
• To notify you about new features and offerings of the Services, including, but not limited to, discounts, events, news about our Services, products, content offerings, other services, and/or special offers;
• To administer sweepstakes and contests;
• To process and respond to your inquiries;
• To contact you with information that we believe may be of interest to you;
• To attribute content that you make available through the Services;
• For internal research and reporting and data analytics;
• To improve the content and features of the Services and/or develop new Services;
• To allow us and our advertising partners to personalize the content and advertising that you see on the Services or other websites and applications (see the “Personalized Content and Advertising” section below;
• To protect the safety of all who use our Services;
• To enforce the legal or contractual terms that govern your use of the Services;
• To administer and troubleshoot the Services; and
• Subject to applicable law, to disclose your information to reputable third parties who may provide you with information about their products and/or services that may be of interest to you.

We may also combine information that we collect from you with information we obtain about you from our affiliates and/or non-affiliated third parties.

Subject to applicable law, we may also use the information collected from the “Information We Collect” section, to associate users’ activities, customize content, or tailor advertising to those users across different devices and browsers (for instance, tablets, mobile devices and applications, connected TVs and websites). For more information about these practices, please see the “Personalized Content and Advertising” section below.

We may aggregate and/or de-identify any information collected through the Services. We may use de-identified and/or aggregated data for any purpose, including without limitation for research and marketing purposes, and may also disclose such data to any third parties, including without limitation, advertisers, promotional partners, sponsors, event promoters, and/or others.

We may also use your information for any other purpose for which you consent for us to do so.

3. WHEN WE DISCLOSE YOUR INFORMATION

We may disclose your information to any SNY affiliates for any of the purposes listed in the “How We Use Your Information” section. We may disclose your information to non-affiliated third parties under the following circumstances.

A. Service Providers. We may provide access to your information to select non-affiliated parties who perform services on our behalf and for any other legitimate business and operational purposes. These third parties provide a variety of services to us, including, without limitation, billing, sales, marketing, advertising, market research, fulfillment, data storage, analysis and processing, and legal services.

B. Other Third Parties. Except as provided herein, we may disclose your information to reputable third parties so that they may contact you to offer products, services and promotions, including when you participate in sweepstakes and contests. We may also disclose your information to third party advertising networks, social media networks, or other parties with whom we have a contractual relationship. For more information regarding our use of advertising technologies (e.g., ad networks and ad servers) on our Services please review the “Personalized Content and Advertising” section below.

C. Protection of SNY and Others. We may also process your information as reasonably necessary to: (a) comply with legal process; (b) enforce our Terms of Service, this Policy, or other contracts with you; (c) respond to claims that any content violates the rights of third parties; (d) respond to your requests for customer service; and/or (e) protect the rights, property or personal safety of SNY, its agents and affiliates, its users and/or the public. We may also disclose information to law enforcement agencies in emergency circumstances where the disclosure of such information is consistent with the types of emergency disclosures permitted or required by law.

D. Business Transfers. We reserve the right to disclose and transfer your information, in connection with a proposed (including due diligence) or actual merger, acquisition, transfer of control, distribution or sale of all, or components, of its business.

E. Consent. We may also disclose your information to non-affiliated third parties when you consent for us to do so.

4. INTERNATIONAL TRANSFER

The Services are operated, offered, and provided in the United States and are governed by United States law. If you are a resident of the European Union or other location outside the United States, please be advised that any information you provide through the Services will be transferred to the United States or other designated locations outside of the United States for certain processing/hosting operations. We take steps to ensure that reasonable safeguards are in place in an attempt to ensure an appropriate level of protection for your information, in accordance with applicable law. These measures include data transfer agreements. By providing us with your information, you acknowledge any such transfer, storage, or use.

5. PERSONALIZED CONTENT, ADVERTISING, AND YOUR CHOICES

A. Online Analytics

We may use third-party web analytics services on our Services, such as those of Google Analytics. These vendors use the sort of technology previously described in the “Information We Collect” section to help us analyze how users use the Services including by noting the third-party website from which you arrive. The technology may collect information (including device-related information and your IP address) and our vendors will use the information to evaluate your use of the Services. We also use Google Analytics for certain purposes related to advertising, as described in the following section. To limit Google Analytics’ use of certain of your information for analytics, you may install the Google Analytics Opt-out Browser Add-on by clicking here.

B. Tailored Advertising

We or our third-party advertising partners may use technologies such as cookies, pixels and similar tools that allow for the delivery of relevant content and advertising on our Services or other websites or applications you visit and/or use. Such content and advertising may be about the Services or based on your activity on the Services or other websites and applications. The ads may be based on various factors such as the content of the page you are visiting, information you provide such as your age and gender, your searches, demographic data, user-generated content, and other information we collect from you.

Third parties and partners also use cookies or other tracking technologies on your devices to collect information about your use of the Services to report how our ad impressions, other uses of ad services, and interactions with these ad impressions and ad services are related to visits to our websites and use of our Services.

We may also disclose content that you post publicly when using the Services (e.g. user-generated content) for purposes of delivering tailored advertising to you when you use services provided by those third-party advertising partners and/or you visit other websites and/or use applications. Those parties that use these technologies may offer you a way to opt out of ad targeting as described below.

If you are interested in more information about tailored browser advertising and how you can generally control cookies from being put on your computer to deliver tailored advertising, you may visit the Digital Advertising Alliance’s Consumer Opt-Out link, or TRUSTe’s Advertising Choices Page to learn more regarding opting out of receiving tailored advertising from companies that participate in those programs. To opt out of Google Analytics for display advertising or to customize Google display network ads, you can visit the Google Ads Settings page. We do not control any of the above opt-out links and are not responsible for any choices you make using these mechanisms or the continued availability or accuracy of these mechanisms.

Please note that to the extent advertising technology is integrated into the Services, you may still receive advertisements even if you opt out of tailored advertising, it just may be less relevant to you.

When using a mobile application, you may also receive tailored in-application advertisements. Each operating system, iOS for Apple phones, Android for Android devices and Windows for Microsoft devices provides its own instructions on how to prevent the delivery of tailored in-application advertisements. You may review the support materials and/or the privacy settings for the respective operating systems to opt-out of tailored in-application advertisements. For any other devices and/or operating systems, please visit the privacy settings for the applicable device or contact the applicable platform operator. We do not control how the applicable platform operator allows you to control receiving personalized in-application advertisements; thus, you should contact the platform provider for further details on opting out of tailored in-application advertisements.

6. YOUR DATA RIGHTS AND CHOICES

A. Marketing Communications

You can unsubscribe from marketing emails we send to you by clicking the “unsubscribe” link they contain. Please note that even when you unsubscribe from marketing emails, we may send you certain transactional and informational emails based on Services you have requested, such as purchasing a subscription and you may not opt-out of those emails.

B. Rights Regarding Your Information

If you are a resident of certain jurisdictions, including California, Connecticut, and New Jersey you may have the right, in accordance with applicable data protection laws, to make requests related to your “personal information” or “personal data” (as such terms are defined under applicable laws, and collectively referred to herein as “personal data”). Specifically, you may have the right to:

• Access and/or receive a copy of certain personal data we hold about you.
• Correct or update personal data.
• Delete certain personal data.
• Opt out of the processing of personal data for purposes of profiling in furtherance of decisions that produce legal or similarly significant effects, if applicable.

Depending on your jurisdiction, you may also have the right to request information about: the categories of personal information we collect or disclose about you; categories of sources of such information; the business or commercial purpose for collecting your personal information; the categories of third parties with whom we disclose personal information; the financial incentives that we offer to you, if any; the specific third parties, other than natural persons, to which we have disclosed personal information.

You may also have the right to opt out of “sales” of your information and “sharing/processing of your information for targeted advertising” as described below in section C. If you are a California resident, please see the “Notice to California Residents” section below for more information about our privacy practices and your rights as a California resident.

As provided in applicable law, you also have the right to not be discriminated or retaliated against for exercising your rights. Please note that certain information may be exempt from such requests under applicable law. For example, we need to retain certain information in order to provide the Services to you. We also need to take reasonable steps to verify your identity before responding to a request, which may include, at a minimum, depending on the sensitivity of the information you are requesting and the type of request you are making, verifying your name and email address.

To exercise any of these rights, email us at privacy@sny.tv with your name and type of request you are making. You can also exercise your right to update and/or correct certain information collected by SNY by visiting your account page(s).

Depending on applicable law, you may have the right to appeal our decision to deny your request, if applicable. We will provide you with information regarding your right to appeal, as applicable, in our response denying your request.

C. Notice of Right to Opt Out of Sales of Personal Information and Processing/Sharing of Personal Information for Targeted Advertising Purposes

If you are a resident of certain jurisdictions, including California, Connecticut, and New Jersey, you may also have the right to opt out of “sales” of your personal data and “sharing/processing of your information for targeted advertising.”

As explained in the “When We Disclose Your Information” section above, we sometimes disclose information to unaffiliated third parties we collaborate with or that provide offers that we think may be of value to you. We also provide personal data to third-party advertising providers for targeted advertising purposes. Under applicable law, the disclosure of your personal data to these third parties to assist us in providing these services may be considered a “sale” of personal data or the processing/sharing of personal data for targeted advertising purposes.

If you would like to opt out of the disclosure of your personal data for purposes that could be considered “sales” for those third parties' own commercial purposes, or “sharing” or processing for purposes of targeted advertising, please visit the following page “Your Privacy Choices.”

Depending on your jurisdiction, you may be permitted to designate an authorized agent to submit such requests on your behalf. Please note that we do not knowingly sell the personal information of minors under 16 years of age.

7. NOTICE TO CALIFORNIA RESIDENTS

If you are a California resident, California law (to the extent applicable to the Services) requires us to provide you with some additional information regarding how we collect, use, and disclose your “personal information” as defined in the California Consumer Privacy Act (“CCPA”).

We describe the categories of information we collect, our business purposes for collecting such information, the sources and uses of such information and the entities with which we disclose such information in the “Information We Collect,” “How We Use Your Information,” and “When We Disclose Your Information” sections of this Policy. We provide additional information required by the CCPA below.

A. Categories of personal information we collect, use and disclose.

Throughout this Policy, we discuss in detail the types of Information we collect from and about users and discuss how we use and disclose such information. The following are the “categories” of personal information under the CCPA that we collect from California consumers and that we may, as discussed throughout this Policy, use and disclose for our business purposes:

Identifiers (such as name, address, email address); commercial information (such as transaction data); device identifiers (such as IP address and unique device identifiers); internet or other network or device activity (such as browsing history or app usage); general geolocation data from IP addresses; audio or visual information; physical characteristics, such as if you voluntarily submit a photo or video; any user-generated content or feedback that you provide; categories of information considered “sensitive” under California law (such as username/password); and other information that identifies or can be reasonably associated with you.

B. How we use these categories of personal information.

We may use the categories of personal information we collect from and about you for the following business and commercial purposes (as those terms are defined in applicable law).

• Our or our service providers’ operational purposes;
• Auditing consumer interactions on our site (e.g., measuring ad impressions);
• Detecting, protecting against, and prosecuting security incidents and fraudulent or illegal activity;
• Bug detection and error reporting;
• Customizing content that we or our service providers display on the Services (e.g., contextual ads);
• Providing the Services (e.g., account servicing and maintenance, customer service, advertising and marketing, analytics, and communication about the Services);
• Improving our existing Services and developing new services (e.g., by conducting research to develop new products or features);
• Other uses that advance our commercial or economic interests, such as third-party advertising and communicating with you about relevant offers from third-party partners;
• Other uses about which we notify you.

Examples of these types of uses are discussed in our main privacy policy in the “How We Use Your Information” section. We may also use the categories of personal information for compliance with applicable laws and regulations, and we may combine the information we combine (“aggregate”) or remove pieces of information (“de-identify”) to limit or prevent identification of any user or device.

C. Categories of personal information we disclose for business purposes

We may disclose the following categories of information about you or your use of our Services for business purposes (as defined by applicable law) or as required by applicable law:

Identifiers (such as name, address, email address); commercial information (such as transaction data); financial data (such as credit card information); device identifiers (such as IP address and unique device identifiers); internet or other network or device activity (such as browsing history or app usage; general geolocation data from IP addresses); audio or visual information; physical characteristics, such as if you voluntarily submit a photo or video; any user-generated content or feedback that you provide; categories of information considered “sensitive” under California law (such as username/password); and other information that identifies or can be reasonably associated with you.

We may also disclose this information to third parties for legal, compliance or security purposes, or in connection with a business transfer, as described further in “When We Disclose Your Information” above.

D. Sale/Sharing of personal information.

The CCPA sets forth certain obligations for businesses that “sell” personal information or “share” personal information for cross-context behavioral advertising purposes. Under the CCPA, “sale” and “sharing” are defined such that they may include allowing third parties to receive certain information for advertising purposes. We “sell” or “share” the following categories of information to third-party advertising partners and vendors that support our advertising efforts (such as advertising analytics services):

Identifiers (such as name, address, email address); commercial information (such as transaction data); device identifiers (such as IP address and unique device identifiers); internet or other network or device activity (such as browsing history, or app usage; general geolocation data from IP addresses).

Advertising, including targeted advertising, allows us to provide you offers relevant to you. If you would like to opt out of our use of your information for such purposes that are considered a “sale” or “sharing” for cross-context behavioral advertising purposes under California law, please click on the “Your Privacy Choices” links located in the footer of our website and in the Account menu in our mobile application.

Please note that we do not knowingly sell the personal information of minors under 16 years of age.

E. California Privacy Rights.

California residents can make certain requests about their personal information under the CCPA. Specifically, if you are a California resident, you may request that we:

• provide you with information about: the categories of personal information we collect, disclose or sell about you; the categories of sources of such information; the business or commercial purpose for collecting or selling your personal information; and the categories of third parties to whom we disclose personal information. Such information is also set forth in this Policy;
• provide access to and/or a copy of certain information we hold about you;
• correct inaccurate personal information we hold about you;
• delete certain information we have about you; and/or
• provide you with information about the financial incentives that we offer to you, if any.

Please note, in the limited circumstances that we process sensitive personal information as defined by the CCPA, we do not use or disclose it other than for disclosed and permitted business purposes for which there is not a right to limit under the CCPA.

California residents can also designate an authorized agent to make access and/or deletion requests on their behalf. In order for an authorized agent to be verified, you must provide the authorized agent with signed, written permission to make such requests or a power of attorney. We may also follow up with you to verify your identity before processing the authorized agent’s request.

We will take reasonable steps to verify your identity before responding to a request for access and/or deletion from you or your designated agent. If we are unable to verify you, we may be unable to respond to your requests.

The CCPA further provides you with the right to not be discriminated or retaliated against (as provided for in applicable law) for exercising your rights.

Please note that certain information may be exempt from such requests under California law. For example, we need certain information in order to provide the Services to privacy@sny.tv.

If you are a California resident and would like to exercise any of your legal rights under the CCPA, please contact us at privacy@sny.tv with “CCPA Rights” in the subject line.

F. Shine the Light.

California Law permits customers who are California residents to request certain information once per year regarding our disclosure of “personal information” (as that term is defined under applicable California law) to third parties for such third parties’ direct marketing purposes. To make such a request, please send an email to privacy@sny.tv with “Shine the Light” in the subject line.

California Online Privacy Protection Act Notice Concerning Do Not Track Signals

Do Not Track (“DNT”) is a privacy preference that users can set in certain web browsers. DNT is a way for users to inform websites and services that they do not want certain information about their webpage visits collected over time and across websites or online services. We are committed to providing you with meaningful choices about the information collected on the Services for third party purposes, and that is why we provide links to the Digital Advertising Alliance opt-out page, and the TRUSTe Advertising Choices page, as well as choices provided by Google Ads and Google Analytics. However, we do not recognize or respond to browser-initiated DNT signals, as the Internet industry is currently still working toward defining exactly what DNT means, what it means to comply with DNT, and a common approach to responding to DNT. To learn more about Do Not Track, you can click here.

8. LINKS

Links to third-party websites, applications and other services may be made available through the Services. We are not responsible for the privacy practices or the content of such third-party services. Any information you provide via those services is subject to the applicable privacy policies and is not covered by this Policy.

9. SECURITY AND RETENTION OF YOUR INFORMATION

We have implemented administrative, technical, and physical security measures to protect against the loss, misuse and/or alteration of your information. These safeguards vary based on the sensitivity of the information that we collect and store. However, we cannot and do not guarantee that these measures will prevent every unauthorized attempt to access, use, or disclose your information since despite our efforts, no Internet and/or other electronic transmissions can be completely secure.

We generally retain personal data for so long as it may be relevant to the purposes above. In determining how long to retain information, we consider the amount, nature and sensitivity of the information, the potential risk of harm from unauthorized use or disclosure of the information, the purposes for which we process the information, applicable legal requirements, and our legitimate interests. The purposes for which we process information (as well as the other factors listed above) may dictate different retention periods for the same types of information. For example, we retain your email address as an authentication credential (where applicable) as long as you have an account with us and an additional period of time after that for our legitimate interests and for our fraud and legal compliance purposes. If you opt out of email marketing, we maintain your email on our suppression list for an extended time to comply with your request. To dispose of your information, we may anonymize it, delete it or take other appropriate steps. Data may persist in copies made for backup and business continuity purposes for additional time.

10. INFORMATION FROM CHILDREN

The Services are not directed to individuals under the age of 18. If we discover we have received any “personal information” (as defined under the Children’s Online Privacy Protection Act) from a child under the age of 13 in violation of this Policy, we will take reasonable steps to delete that information as quickly as possible. If you believe we have any information from or about anyone under the age of 13, please contact us at the address listed below.

11. CONTACTING US ABOUT THIS POLICY

Please do not hesitate to contact us with any questions, concerns, requests or comments by email at privacy@sny.tv.

12. CHANGES TO THIS POLICY

We reserve the right to change this Policy at any time to reflect changes in the law, our data collection and use practices, the features of our Services, or advances in technology. Please check this page periodically for changes. Your continued use of the Services following the posting of changes to this Policy will be deemed to mean you understand the applicability of those changes.